This Privacy Policy describes how Ranger Club UK (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit https://rangerclub.uk, become a member, make a purchase, or otherwise interact with our services.

We are committed to safeguarding your privacy and ensuring that your personal information is protected and handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information from you:

Personal Identification Details: name, age, date of birth (if provided).
Contact Information: email address, phone number, postal address.
Membership Information: vehicle make/model, registration number, club membership ID, and preferences.
Order and Transaction Data: billing and shipping addresses, payment confirmations, and order history.
Technical Data: IP address, device type, browser type, operating system, and geo-location data (where applicable).
Communication Data: messages, emails, or other correspondence you send to us.

2. How We Use Your Information

We use your information to:

Process and manage your membership with Ranger Club UK.
Fulfil orders placed via our website, including dispatching items through couriers.
Provide customer support and respond to your enquiries.
Facilitate member onboarding, including sharing necessary details with the Green Lane Association (GLASS) for affiliate or partner membership processing.
Manage and improve our website, services, and member experience.
Send you updates, newsletters, and promotional communications (where you have opted in).
Comply with legal and regulatory obligations.

3. Sharing Your Information

We will never sell your personal information. However, we may share limited data with trusted third parties when necessary to operate our services, including:

Courier and Logistics Providers: to deliver member packs, products, and event materials.
The Green Lane Association (GLASS): for member verification and onboarding.
Payment Processors: such as PayPal or Stripe, to securely process transactions.
IT and Hosting Providers: to maintain website functionality, email systems, and secure data storage.
Legal and Regulatory Authorities: where disclosure is required by law.

All third-party partners are carefully selected and are required to comply with UK GDPR data protection standards.

4. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
Your data is stored securely within the UK or EEA, and any transfers outside these regions are subject to appropriate safeguards.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
For example:

Membership data is retained while you remain an active member and for a short period afterwards (up to 12 months).
Order and payment records are retained for up to 7 years for tax and accounting purposes.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Object to or restrict processing of your data.
Withdraw consent for marketing communications at any time.
Request data portability.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse traffic, and understand user behaviour.
You can manage or disable cookies via your browser settings at any time.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies separately.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ranger Club UK
📧 Email: mail@rangerclub.uk
🌐 Website: https://rangerclub.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.