Ford Ranger Club UK
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Privacy Policy

Privacy Policy

Last Updated: December 08, 2025

Ranger Club UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rangerclub.uk, become a member, participate in market studies, make a purchase, or otherwise engage with our community.

We act as the data controller for your personal data and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect information to manage your membership, facilitate market research, and improve your experience. This includes:

A) Personal Data You Provide

  • Identity Data: Name, age, date of birth, and gender.

  • Contact Data: Email address, telephone number, and postal/shipping address.

  • Membership Data: Vehicle make/model, registration number (VRN), club membership ID, and interests.

  • Financial Data: Billing address and payment confirmation details (note: we do not store full credit/debit card numbers; these are processed directly by third-party payment providers like Stripe or PayPal).

  • Market Research Data: Responses to surveys, eligibility criteria for studies, and feedback provided during focus groups or interviews if you choose to participate.

B) Data We Collect Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services, including clickstreams and page interaction data.

  • Cookies: We use cookies to track activity and hold certain information. (See Section 7 for details).

2. How We Use Your Information

We use your data for the following broad purposes:

  • Membership Administration: To process your application, verify your details, and manage your access to club benefits.

  • Order Fulfilment: To process and deliver orders from our Store, including sharing details with couriers.

  • Market Studies & Research: To identify and contact eligible members for market research opportunities (e.g., with vehicle manufacturers or marketing agencies). As a non-profit, we may receive a finder’s fee for successful referrals, which supports club running costs.

  • Partner Verification: To share necessary details with the Green Lane Association (GLASS) for affiliate membership processing.

  • Communication: To send you administrative updates, newsletters, and promotional offers (only where you have opted in).

  • Site Security & Improvement: To protect our site using SSL and encryption, and to analyse traffic to improve our content and user experience.

  • Legal Compliance: To comply with tax, legal, and regulatory obligations (e.g., retaining financial records).

3. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties to facilitate our services:

  • Service Providers:

    • Hosting & IT: Squarespace, Google and Zoho (for secure data storage, email, and website hosting).

    • Payment Processors: Stripe and PayPal (for secure transactions).

    • Logistics: Royal Mail, Evri or other couriers (for shipping orders).

  • Market Research Partners: If you explicitly express interest in a study, we may share your contact and eligibility details with marketing agencies or end-clients (e.g., vehicle manufacturers) to facilitate your participation.

  • Affiliate Partners: We may use affiliate tracking links which share non-personally identifiable referral data with partners to track commissions.

  • Legal Authorities: If required by law or to protect the rights and safety of our members or the public.

4. Data Storage and Security

We employ robust security measures to protect your data:

  • Encryption: Data is encrypted in transit using TLS (Transport Layer Security) and at rest using AES-256 bit encryption.

  • Access Control: We utilise Two-Factor Authentication (2FA) for administrative access to your data.

  • Location: Your data is primarily stored on secure servers provided by Squarespace and Google. While these providers may store data globally, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for any international transfers.

5. Data Retention

We retain your personal data only as long as necessary:

  • Membership Data: Retained for the duration of your active membership plus a short grace period (up to 12 months) after cancellation.

  • Financial Records: Retained for 7 years to comply with UK tax and accounting laws.

  • Market Study Data: Retained for the duration of the specific study project or until the research is concluded.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request that we delete your data ("right to be forgotten"), subject to legal retention requirements.

  • Restriction: Request that we suspend the processing of your data.

  • Objection: Object to processing for direct marketing or legitimate interests.

  • Portability: Request the transfer of your data to you or a third party.

To exercise any of these rights, please contact us at mail@rangerclub.uk.

7. Cookies and Tracking

Our website uses cookies to enhance functionality and analyse traffic.

  • Essential Cookies: Required for the site to work (e.g., secure login, shopping cart).

  • Analytics Cookies: Used (e.g., Google Analytics) to help us understand visitor behaviour anonymously.

  • Marketing/Affiliate Cookies: Used to track referrals to partner sites.

You can manage your cookie preferences through your browser settings. For full details, please refer to our Cookies Policy.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., affiliate partners, MS-RT, ARB). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

9. Contact Us

If you have questions about this policy or your data, please contact us:

Ranger Club UK

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your rights have been violated.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.